I try to be an optimist. I try to see the good in people but then I receive an email like this:
Subject: FW: Shreveport ShelterWhat a shame!
You that are not from Louisiana do not understand that you can't do enough to help these people, the more you do-- the more they expect you to do, Gimme-gimme-gimme and yes I meant to spell it that way. Volunteers work long hrs and they get spit on--yelled at--cursed.
Hey folks this is just one copy of this letter that a colleague of mine sent to the national media. Let me just say that this lady travels the world doing medical missions and found Old Sams in S'port scarrier than the 3rd world countries she has visited. Just thought you might like 2 hear what things were really like and this letter doesn't even begin 2 cover it
Subject: Louisiana Evacuations & Shelters
Date: Sat, 06 Sep 2008 05:3 1:31 +0000
Hello Mr. O'Reilly
I am a nurse who has just completed working approximately 120 hours as the clinic director in a Hurricane Gustav evacuation shelter in Shreveport, Louisiana over the last 7 days. I would love to see someone look at the evacuee situation from a new perspective. Local and national news channels have covered the evacuation and "horrible" conditions the evacuees had to
endure during Hurricane Gustav.
True - some things were not optimal for the evacuation and the shelters need some modification. At any point, does anyone address the responsibility (or irresponsibility) of the evacuees? Does it seem wrong that one would remember their cell phone, charger,cigarettes an d lighter but forget their child's insulin?
Is something amiss when an evacuee gets off the bus, walks immediately to the medical area, and requests immediate free refills on all medicines for which they cannot provide a prescription or current bottle (most of which are narcotics)?
Isn't the system flawed when an evacuee says they cannot afford a $3 co pay for a refill that will be delivered to them in the shelter yet they can take a city-provided bus to Wal-mart, buy 5 bottles of Vodka, and return to consume them secretly in the shelter?
Is it fair to stop performing luggage checks on incoming evacuees so as not to delay the registration process but endanger the volunteer staff and other persons with the very realistic truth of drugs, alcohol and weapons being brought into the shelter?
Am I less than compassionate when it frustrates me to scrub emesis from the floor near a nauseated child while his mother lies nearby, watching me work 26 hours straight, not even raising her head from the pillow to comfort her own son?
Why does it insense me to hear a man say "I ain't goin' home 'til I get my FEMA check" when I would love to just go home and see my daughters who I have only seen 3 times this week?
Is the system flawed when the privately insured patient must find a way to get to the pharmacy, fill his prescription and pay his copay while the FEMA declaration allows the uninsured person to acquire free medications under the disaster rules?
Does it seem odd that the nurse volunteering at the shelter is paying for childcare while the evacuee sits on a cot during the day as the shelter provides a "day care"?
Have government entitlements created this mentality and am I facilitating it with my work? Will I be a bad person, merciless nurse or poor Christian if I hesitate to work at the next shelter because I have worked for 7 days being called every curse word imaginable, felt threatened and feared for my personal safety in the shelter?
Exhausted and battered but hopefully pithy,
Sherri Hagerhjelm, RN